Aaron Sanders Plumbing will warranty all parts and labor supplied for a period of one year            from the date of installation.

All labor (correct installation) is warranted for a period of one year even if the parts are supplied       by the customer.

 

In the event a customer supplies the parts no warranty of the parts will be given.

 

 

What does this mean? The following are some examples:

 

Example # 1

A garbage disposal is supplied and installed by Aaron Sanders Plumbing and the unit fails  with in a year of installation. Aaron Sanders Plumbing will replace the unit at no cost to the customer    providing there was no misuse of the unit.

 

Bones jamming the disposal would be considered misuse and the customer would be charged          for the repair or replacement.

 

Example #2 

A garbage disposal is supplied by the customer and installed by Aaron Sanders Plumbing and          the unit fails with in the one year period. The customer will be responsible for dealing with the manufacturer's warranty policy. Once a new unit is supplied by the manufacture or purchased          the by the customer Aaron Sanders Plumbing will charge for the replacement installation.

 

Example #3

If the installation  of a disposal supplied by the customer was improperly installed, Aaron Sanders Plumbing would not charge for the unit or installation if the unit fails within the year of installation. 

 

This is the 1 year labor warranty and can be offered because we install all plumbing   products correctly the first time

 

 

 

Real Life Example #4 (This did happen!!)

 

A customer purchased a water heater from a big box company in Tracy, CA and was installed          by another plumbing company. The water heater failed with in the manufacturer's warranty period.       The manufacturer required the customer to pay for a plumber (me) to remove the failed water heater,    bring it to the big box store, pick up a replacement, and the install the replacement.

 

The customer not only spent time on the phone with the manufacturer, but wound up paying me to remove and return the water heater as well as the installation.

 

A typical water heater is warranted by the manufacturer for  one year on parts and six years on the tank. If a water heater supplied and installed by Aaron Sanders Plumbing fails with in the first year there will be no charge for the replacement and installation. Regrettably if a typical water heater       fails in years two through the end of the manufacturer's warranty period the customer will be     charged for parts and labor needed for the change out. Pick up and disposal for the supplied       water  that failed will be at no additional cost  to the customer.

 

 

Bottom Line:

 

Parts supplied by Aaron Sanders Plumbing are competitively priced to what the customer can purchase the same part for. We have even beaten the on line price of some of the high end products. The pricing is kept competitive by volume purchases through our suppliers and     warranties are  streamlined through our relationship with our suppliers. Some discounted parts         will not be supplied by us because we can not stand behind them for a year. We try to purchase American when ever possible due to quality assurances.

 

For a competitively priced plumbing product let us supply the parts we know we can stand        behind for the first year.

 

 

Aaron Sanders

 

Owner.